au pair in UK

Information for the family

Welcoming an au pair in your home is an excellent way, not only for your children to learn a foreign language, but also to have the opportunity to contact another culture from their own home.

Welcoming a native au pair means temporarily having an “additional member in the family”, which will help you look after your children. He / she can, for example, take the children to extracurricular activities, help tidy up their rooms/the play room, do other light housework and, most importantly, help your children learn English through games, reading and activities. In return, you will compensate the au pair with accommodation and food, integrate them into your family and culture, as well as provide weekly pocket money and facilitate their learning of our language and culture. ninetonineworld will be in charge of the selection process, the references and all the necessary documentation, in order to find the most suitable native au pair for your family. We will facilitate an agreement between both parties, so that the au pair will know from the beginning the tasks they will have to carry out and the compensation they will receive. This will help make the relationship between both parties productive from the start.

Tasks and responsibilities

The main tasks that your au pair could carry out are the following:

  • Wake up the children
  • Dress them, take them to school / pick them up from school / take them to activities
  • Give them or help them eat
  • Bathe, play and care for children, whether at home or away from home
  • Help put the children’s rooms in order, with their help
  • Help them with their tasks
  • Teach them a language
  • Do babysitting one or two nights a week (or more, if agreed)

Other lighter tasks that are not directly related to the care of children:

  • Help in the kitchen – load / unload the dishwasher, help pick up after children’s meals
  • Prepare easy meals
  • Wash children’s clothes and iron
  • Vacuum and clean the dust
  • Will be responsible for keeping his/her room and bathroom clean and tidy

Note: The au pairs will not have responsibility for the home and child care if the parents decide to leave their home for reasons of travel or vacation, unless the parents agree with them in advance. The family should define clearly the use of any telephone / equipment in the house.

Information to be an au pair in the UK

If you want to immerse yourself in the English culture, learn or improve your English and you like to work with children you will have the opportunity to live with a traditional English family of total confidence. We at ninetonineworld pride ourselves on taking all possible measures to match the au pair with the most compatible family possible, so that the experience for both parties is satisfactory and leaves an indelible memory. You will have the opportunity to experience a new culture, learn a language and live with a new family. ninetonineworld is willing to help you throughout the process. So, if you are interested in this service, please fill out our online form and read the following information. We will contact you by phone.

Requirements to be ninetonineworld au pair

  • Be a student, single and between 18 and 35 years old.
  • Have a European nationality or a visa that allows you to reside in the European Union.
  • Be an open-minded, responsible and flexible person: we want our au pairs to be integrated into the host family and the country as soon as possible.
  • Have experience in child care or a desire to care for them and, above all, understand that child care is the highest priority when you are an au pair.
  • Complete and send our form, certificates and photographs required as well as how to conduct our interview process.
  • Submit one or two references related to a children’s work.
  • Have sufficient health coverage during the time as an au pair (European health card or any other private insurance).
  • Once elected, sign the agreement with the host family.

Signup form: be au pair in UK

If you are interested in being an au pair in the UK, please fill in the following form so that we can find the most suitable family and get in touch with you.

Our au pair program

The au pairs are usually very flexible, but it is always advisable to be as clear as possible about the hours they need to work, the tasks you want them to do and the pocket money you will pay them. Normally, the au pairs will always help you when an unforeseen event arises, such as a last-minute dinner or a weekend away. Like everything in life, if you take care of him / her, we are sure that they will also reciprocate.

NINETONINE UK AUPAIR

Work hours and pocket money: for approximately 25-30 hours per week (5 to 6 hours per day) + 2 babysitting nights, it is normal to pay between £ 100 and £ 120 per week as pocket money *.

Minimum free days: from a day and a half to two days a week trying to, at least, have a day and a half free weekend, unless otherwise agreed. We suggest giving them 2 days off a week because it is the most appropriate and common.

Holidays: After a 6 month stay, the au pair will have 1-2 weeks. For those au pairs whose period of stay is 1 year they will be entitled to 2-4 weeks of paid holidays.

Fees and rates

If you want more information about our rates, please click to display the following section.

See all the details...
Our fee for stays of more than 5 months: £400

 Fee for stays of 1 to 3 months: £200

OUR FEE INCLUDES:

  • Telephone or in-person interview with the au pair to get to know them and their needs.
  • Creation of an au pair profile
  • Complete process of family selection:
    • In person or Skype interview with the family, which includes questions about their family/ day to day life as well as why they are interested in having an au pair.
    • The au pair will be presented with family profiles that fit their needs/requests.
    • Co-ordination of an interview between the family and au pair so that both parties can get to know each other.
    • Request and verification of the au pair’s documents according to current legislation (reference letters, medical certificate, health care coverage in the EU).
    • A small online training will be provided to the au pair to help them understand the tasks that they are expected to carry out as well as help them familiarise themselves with the lifestyle and culture of the host country.
  • Preparation of a written agreement which will include the rights and obligations of both parties according to current legislation.
  • Assistance throughout the duration of the program for the au pair as well as the family in the case of any doubts/questions/problems.
    • Mediation in case of disagreements during the first month. In the event that these disputes cannot be resolved, ninetonineworld will try to replace the au pair as quickly as possible (please refer to our Terms and Conditions). If such a situation arises, the family must inform ninetonineworld in writing in order to begin the search process for a new au pair.

    .

 

PAYMENT METHOD

The entirety of the fee should be paid once the contract has been signed by both the au pair and the family.

 

Costs that will be borne by the au pair::

 

Flight ticket

Health insurance: the au pair is responsible for their health insurance. If they are a European citizen and are covered by the national social security system, they can obtain form E111 or European Health Insurance Card (TSE). If they are not an EU citizen, they will have to get a private medical insurance.

  • Language courses: if you are an au pair looking we for a language course, we can help you find a suitable course but there will be a fee for this service.

Terms and conditions

If you want to know our terms and conditions with all the necessary detail, please click to display the following section.

See the Terms & Conditions
TERMS AND CONDITIONS

Host families and Au Pairs

BASIS OF THE AGREEMENT
Please read carefully the terms and conditions of ninetonine world, connecting cultures differently (Limited), a company established in England and Wales (Registration Number: 9247835).

These Terms and Conditions are a binding legal agreement between ninetonine world and the Live-in Au Pair (lodging) or Live-out Au Pair (no lodging) and the Host Family. They will apply to all the contracts, to your use of the ninetonine world website and to all the services provided to you. If, for whatever reason, you do not agree to these Terms and Conditions, you shall not be entitled to be provided with any services by us.

By sending your application and filling in the registration form of ninetonine world, you are confirming that you have read and accepting the full content of the website, that you meet all the requirements to become a Host Family, Live-in Au Pair or Live-out Au Pair, that you have answered all the questions truthfully and that all the information provided, including the references, is truthful and up-to-date.

ninetonine world will provide the Host Families with the information about the potential Au Pair candidates that best fit their profiles and vice versa, and they will be solely responsible for accepting or rejecting the offers received, with the exclusion of any liability on the part of ninetonine world. Therefore, we recommend that you read the Live-in Au Pair or Live-out Au Pair candidates’ profiles and documentation carefully and make sure that they truly match what you are looking for.

The data obtained by the clients from the Host Families or Live-in/Live-out Au Pairs is strictly confidential. Therefore, its provision to third parties is strictly forbidden. The Host Families, the Live-in Au Pairs or Live-out Au Pairs that agree to these Terms and Conditions are also accepting the content of our Data Protection Policy, which is available on our website.

The family can interview one or several proposed Live-in Au Pairs or Live-out Au Pairs. Skype or personal interviews will be conducted so that both parties can meet before proceeding to reach an agreement.

ninetonine world does not guarantee the Live-in/Live-out Au Pair’s start date or the length of their stay with the Host Family. Neither does it guarantee the time for the selection process and the conclusion of the agreement. ninetonine world does guarantee that it will make all the necessary efforts to find the Live-in Au Pair or Live-out Au Pair that best fits your profile as soon as possible.

The responsibility for the final decision and the agreement with a ninetonine Live-in or Live-out Au-Pair shall rest with the host family.

ninetonine world acts only as a selection agent that puts the host families in touch with young Live-in or Live-out Au Pair candidates. Which is why in no event are the au pairs hired from ninetonine world, but chosen by the families themselves. The management fee paid to ninetonine world relates exclusively to putting both parties in touch with each other.

The au pair’s and host family’s rights and obligations are available on our website and must also be written and signed by both parties in the agreement between the Live-in Au Pair or Live-out Au Pair and the host family.

ninetonine world reserves the right to review and modify these Terms and Conditions at any time without specifying the reasons. So, it is your responsibility to visit our website periodically in order to verify the current Terms and Conditions, as they are binding and might have changed since the first time you contacted the agency.

DESCRIPTION OF SERVICES
ninetonine world offers you its services for the purposes of finding a Live-in Au Pair or Live-out Au Pair through its website: www.ninetonineworld.com, email, postal mail or personally at its offices.

ninetonine world makes every necessary effort to find you the most appropriate Live-in Au Pair or Live-out Au Pair, Host Family; it takes care of all the paperwork needed; carefully checks all the references and sends you all the documentation of those  Live-in Au Pairs or Live-out Au Pairs or Host Families which it considers that best match your needs. Nevertheless, as mentioned above, the entire responsibility for the final agreement with a Live-in Au Pair or Live-out Au Pair candidate rests with the Host Family.

Our bilingual team shall provide you with a customized service, helping you in every step of the way to find a Live-in Au Pair or Live-out Au Pair or Host Family.

We are available, during the entire Au Pair’s stay, to help both parties at any time.

 RATES AND PAYMENT
The Host Family shall pay a deposit or down payment to ninetonine world for the registration in the au pair program. This will be applied to management expenses and only 50% will be refundable exclusively in case ninetonine world does not find any candidates that match their profile.

The remaining fees will be paid once the agreement between the Live-in Au Pair or Live-out Au Pair and the Host Family has been signed and before the Au Pair arrives at the host family’s home. Should the payment not be made within this period of time, the client (the host family) shall be automatically out of the program and the other party to the agreement shall be available again, except in the case of previous notice to ninetonine world along with a justified cause.

ninetonine world reserves the right to take the legal actions it deems appropriate against those clients who do not meet their obligation for payment of the corresponding fee or who have made a fraudulent payment.

The rates for the host families will depend upon the time period for which they are going to need the au pair. In the event this period were extended by mutual agreement, notice must be provided to the agency as soon as the decision is made. This charge will be for the host family, with a 10% discount on the fee paid before.

ninetonine world reserves the right to modify the rates at any time, whether with increases or special offers. The client shall be responsible for checking the current rates on the website at each particular time before needing the service.

The clients must make sure beforehand that they have the financial ability to pay ninetonine world for its services.

These terms comply with the English legal system and infringement may give rise to judicial proceedings.

REIMBURSEMENTS AND REPLACEMENTS
If the Host Family decides to terminate the placement as a result of a serious infringement by the au pair, the client must notify ninetonine world as soon as possible (giving two weeks’ notice at least).

ninetonine world, subject to communication with both parties, reserves the right to decide what constitutes a serious infringement and whether the client is entitled to a replacement and/or reimbursement.

Should ninetonine world deem appropriate to change the family or the au pair, it cannot, however, ensure that there will be any candidates promptly, but it will endeavor to give priority to these clients over the new ones.

The families and the au pairs are offered a one-month warranty as and from the start date of the au pair’s stay. During that time, if there were any problems between both parties, ninetonine world could offer the host family a replacement and a new host family to the au pair, in accordance with the provisions of these Terms and Conditions.

Upon expiration of the warranty period, the hiring will be deemed satisfactory and binding, and ninetonine world shall fulfill all its obligations. If the services were to be discontinued after the ending of the warranty period, ninetonine world may, at its own discretion, charge the client again.

AGREEMENT TERMINATION: NOTICE OR MISCONDUCT
There can be different causes for agreement termination. ninetonine world is aware that each case is unique and shall, therefore, study each particular case and try to settle it in the fairest possible way and mediating in the best way possible.

In the event of incompatibility, a genuine lack of understanding or incompetence on the part of the ninetonine world au pair and subject to a discussion with us, if a solution is not reached and the au pair program needs to be terminated, the two weeks’ notice period will begin, during which, in accordance with the guidelines of the program, the au pair shall perform his/her ordinary tasks and the host family shall comply with everything that had been agreed with the au pair (lodging, board, pocket money, etc).

Both sides must give each other the notice established in the contract signed by the ninetonine world au pair and the host family, and they must, in any case, inform ninetonine world in writing of the reasons for the said notice.

Should this notice period not be complied with by the family, the host family shall be responsible for paying their au pair in cash the amount corresponding to 2 weeks of pocket money, board and lodging during this period, plus any additional return travel costs that may arise from the early termination of the placement.

Except in the case of extreme circumstances, if the ninetonine au pair abandons the host family without observance of the notice period, the ninetonine au pair shall lose his/her right to be assisted by ninetonine world and will have placed him/herself out of the ninetonine world program, being liable for any damages caused to ninetonine world as a consequence of his/her abandonment.

Even if the host family and the ninetonine world au pair reach a mutual agreement so that the ninetonine world au pair can leave the home without observance of the notice period, the host family must give him/her time to find another family or to take the necessary steps to return to his/her home country.

In the event of misconduct of the host family or of the ninetonine world au pair, the other party must consider the commitment made terminated immediately. Misconduct implying any risk or danger will require police intervention. Both sides must inform ninetonine world promptly so that it can take the measures it deems most appropriate.

In the event that the misconduct is on the part of the ninetonine au pair, he/she will be expelled from the program and must bear the costs of returning to his/her country. In such cases, the host family shall be responsible for providing him/her with lodging for (1) days from termination. We recommend that the ninetonine au pair gets in touch with ninetonine world to be assisted in the return trip.

If the ninetonine world au pair leaves due to misconduct on the part of the host family, the host family has an obligation to provide him/her with and pay him/her a suitable lodging and the board for two (2) days from the moment the ninetonine world au pair leaves the home.  The host family also has an obligation to arrange and pay for the return trip to his/her home country if, during those (2) days, ninetonine world does not find a suitable host family for the au pair or if he/she decides to go back home. In the event of infringement, ninetonine world reserves the right to exercise any relevant legal actions against the host family.

LIMITATION OF LIABILITY

CLIENT’S LIABILITIES
ninetonine world will only be responsible for the search, selection process and replacement if needed; which means that it shall provide an intermediation service.

By accepting these Terms and Conditions, the host family and the ninetonine au pair are admitting that no responsibility is assumed by ninetonine world regarding the agreement signed by and between them. Therefore, ninetonine world is not responsible for the reliability and suitability of the jobs for ninetonine au pairs offered by the families, or for the reliability, suitability, adaptability, honesty, character.

ninetonine world acts as an agent for the introductions. The ninetonine live-in au pair or live-out au pair is not, directly or indirectly, employed or hired by ninetonine world at any time. ninetonine world merely acts as an intermediary between the client and the ninetonine world live-in au pair or ninetonine live-out au pair. The client acknowledges that he/she is responsible for all the payments due to the ninetonine world au pair for so long as the ninetonine world au pair is hired by the client.

ninetonine world shall not accept any financial responsibility for incidental or accidental costs incurred as a result of the hiring of the ninetonine live-in au pair or ninetonine live-out au pair by the host family.

If the family asks the ninetonine live-in or live-out au pair to drive any means of transport, it will be under the responsibility of the said family and ninetonine world shall not accept any responsibility whatsoever in this regard.

The cost of the accidental damages caused to goods, vehicles or other belongings by the ninetonine live-in or live-out au pair will be covered by the insurance policies contracted by the client. In the event of excess or non-insured accidental damage, the client shall pay the additional or total cost of the repair or replacing of the good.

In no event can pocket money be withheld or reduced from the ninetonine live-in or live-out au pair in order to cover the costs of an accidental loss or damage.  Neither the ninetonine live-in or live-out au pair nor his/her family can be asked to pay for any accidental damage or accidental damage to a vehicle driven by the ninetonine live-in or live-out au pair at the request of the client or with the client’s permission.

ninetonine world shall not be responsible for any accidents or incidents that may happen to the ninetonine live-in or live-out au pair caused by a person or caused by the ninetonine live-in or live-out au pair to any persons.

ninetonine world shall not be responsible under any circumstances of any damages, losses, dishonest or malicious acts, expenses, voluntary (willful misconduct) or involuntary actions or omissions or infringements of the agreement signed by and between the Host Family and the ninetonine live-in or live-out au pair which any of the parties may incur or commit, before, during or after having signed the said agreement, or which take place as a result of ninetonine world’s intermediation between the Family and the ninetonine live-in or live-out au pair. Therefore, both parties expressly waive any rights to initiate any judicial or extrajudicial actions against ninetonine world.

ninetonine world shall not be liable to any third parties, in any part of the world, for damages, direct or indirect losses, consequential or economic losses or any other losses suffered as a result of the use of or trust in the information contained on its website, provided by the agency by any other means and/or for any of the services provided by ninetonine world to the extent allowed by the law.

Under no circumstances, including negligence, will ninetonine world be responsible for special or consequential incidental damages that arise from the use of its website or from the services provided, even if ninetonine world or a ninetonine world authorized representative have been informed of the possibility of suffering the said damages.

Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. If this were the case, ninetonine world’s total liability to you for all the damages, losses and reasons for claiming, whether for contract, grievance (including negligence) or other reasons, will not exceed the amount you paid ninetonine world for its services.

OBLIGATIONS OF THE CLIENTS
The host families and the ninetonine live-in or live-out au pairs undertake to observe the applicable laws of the host countries.

The clients are solely responsible for the authenticity and legality of the information, the texts and the photographs that they insert into the documentation and they enter into an obligation to observe the legal regulations in force and to use good manners. The clients are solely responsible for the confidentiality of their information. They must not include any information in their profiles which they do not want third persons to see. ninetonineworld is not obliged to check the clients’ profiles with respect to the influence they may have on third parties’ rights.

The data obtained by the clients from other families / ninetonine au pairs is strictly confidential and, therefore, it is strictly forbidden to provide it to other clients or third persons, particularly the contact details, in the event they have access to them.

If the client, directly or indirectly, brings a candidate into contact with any other family and, as a result, a placement is established, the client shall be responsible for the corresponding management fee of the placement.

MISCELLANEOUS
ninetonine world reserves the right to transfer, completely or partially, to third parties, the rights and obligations derived from these Terms and Conditions, within the limits of the legislation in force.

In compliance with the Personal Data Protection Act of England, ninetonineworld shall not disclose its clients’ personal data or contact details without their prior written permission, unless it is necessary for purposes of compliance with the legislation or in a legal process when the said information is relevant.

By signing the agreement, the host family, the ninetonine live-in or live-out au pair, where relevant, acknowledges and agrees that in order to be provided with adequate services, ninetonine world may share all the information provided by you with third parties and collaborating agencies.

FINAL PROVISIONS
These Terms and Conditions are governed by and will be interpreted under the British legislation.

In case of conflict with the translation of these Terms and Conditions to other languages, the English version will always prevail.

The legal address of ninetonine world limited is 19ª Goodge Street, London W1T 2PH  and its email address is hello@ninetonineworld.com